TERMS AND CONDITIONS

1. General Information
This website serves as the online store for the brand VENOM BY SARAH. By using this website, you agree to the following terms and conditions.

2. Prices and Payment
All prices are listed in euros (€) and include VAT. Payment is made using the available methods indicated in the shopping cart.

3. Shipping
Shipping is available within [Croatia / EU]. Delivery time is 2–14 business days unless otherwise stated.

4. Returns and Complaints
The customer has the right to return products within 30 days of receiving the order, without giving a reason (in accordance with the Consumer Protection Act).
The product must be unused, undamaged, and in its original packaging.
Returns are made in the form of store credit, i.e., a voucher that the customer can use on their next purchase.
➡️ The customer bears the cost of return shipping, except in cases where the wrong or damaged product was delivered.
The store credit voucher is issued for the amount paid for the product (excluding shipping costs) and is valid for 90 days from the date of issuance.

5. Personal Data Protection (GDPR)
Your data is used exclusively for processing your order and will not be shared with third parties. You can read more about this in our Privacy Policy.

6. Changes to Terms
We reserve the right to change these terms at any time. All changes will be posted on this page.

7. Contact
For any questions, you can contact us via email at: info@venomsupport.com