FAQ

How can I place an order?

Ordering is simple! Just choose your desired item and size, click "Add to cart," and follow the steps to complete payment and confirm your order.

How long does delivery take?

Delivery within Croatia takes 2–5 working days for products currently in stock.

For pre-order items, shipping begins after the designated pre-order period.

What does pre-order mean?

Pre-order is when you order a product in advance; it allows you to secure your item before others. Considering the limited quantities, pre-ordering is the best way to make sure you get the product you want.

Can I pay cash on delivery?

At the moment, we do not offer the option of cash on delivery. Payment is only possible via bank transfer.

Why don't you offer size XS?

We don't offer size XS because our materials are elastic and adapt to the body, which ensures a good fit starting from size S. Our goal is to achieve perfect fit and comfort for as many customers as possible.

Can I collaborate with you?

Absolutely! If you're interested in a business collaboration, feel free to reach out via venombysarah@gmail.com or info@venomsupport.com.

We also check messages on Instagram: @venombysarah.

I'm having trouble entering my email for newsletters and updates. What should I do?

The @ symbol is automatically placed before the email input field.

Please delete this symbol @ before typing your full email address to ensure it is entered correctly.

How can I see reviews?

You can find our customer reviews on our Instagram profile, in the "YOU" highlight section.